Shipping policy
Shipping Policy
Thank you for shopping with Roadora. This Shipping Policy explains how orders are processed, shipped, and delivered.
Order Processing
Orders are typically processed within 1–3 business days after your order is placed. Processing times may be longer during holidays, promotions, or periods of high order volume.
Once your order has been processed and shipped, you will receive a confirmation email with tracking information, if available.
Shipping Rates
We offer standard shipping for a flat rate of $2.99 per order.
Shipping charges are displayed at checkout before you complete your purchase.
Estimated Delivery Times
Estimated delivery time is 5–11 business days after shipment, depending on your location, the shipping carrier, and other logistical factors.
Delivery times are estimates only and are not guaranteed. Actual delivery may vary based on:
- carrier delays
- weather conditions
- local delivery conditions
- customs processing, if applicable
- regional service availability
Shipping Locations
We currently ship to eligible locations made available at checkout. If your location is unavailable, we may not currently offer shipping to your area.
Tracking
If tracking is available for your shipment, it will be sent to the email address provided at checkout once your order has shipped.
Please allow a short period for tracking information to update after shipment confirmation.
Delays
Roadora is not responsible for delays caused by shipping carriers, customs, weather, incorrect shipping information, or other circumstances outside our reasonable control.
If your order is delayed beyond the estimated timeframe, please contact us at owenmcafee2003@gmail.com and we will do our best to assist you.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
If you notice an error in your shipping information, contact us as soon as possible at owenmcafee2003@gmail.com We cannot guarantee changes can be made after an order has been placed.
Lost or Stolen Packages
Roadora is not responsible for lost or stolen packages marked as delivered by the carrier. If your package is marked delivered but you have not received it, please contact the carrier first and then reach out to us for further assistance.
Contact
If you have any questions about shipping, please contact us at:
Roadora
Email: owenmcafee2003@gmail.com